The Soul Lawyer — Jasmijn Dorant
In these General Terms and Conditions, the following definitions apply:
2.1 These General Terms and Conditions apply to all offers, quotations, agreements and services of the Service Provider, unless expressly agreed otherwise in writing.
2.2 Deviations from these conditions are only valid if agreed in writing and signed by both parties.
2.3 The applicability of any general terms and conditions of the Client is expressly excluded.
3.1 An agreement is formed at the moment the Service Provider sends a written confirmation to the Client, or at the moment the Client has signed the agreement or made a down payment.
3.2 The Service Provider reserves the right to refuse an assignment without stating reasons.
3.3 Oral agreements are only binding on the Service Provider after written confirmation.
4.1 The Service Provider shall endeavour to perform the services to the best of her insight and ability, in accordance with the requirements of good professional practice. This constitutes a best-efforts obligation, not an obligation to achieve a specific result.
4.2 The Service Provider is free to determine the manner in which the services are performed, unless otherwise agreed in writing.
4.3 The Service Provider works from an integrated approach and uses multiple modalities at her own professional discretion, including depth coaching, somatic practices, constellations and intuitive guidance. The Client agrees to this by entering into the agreement.
4.4 Sessions take place online and/or in person, by mutual agreement. The Service Provider is not liable for technical failures in online sessions that fall outside her sphere of influence.
5.1 Rates are established per agreement and confirmed in writing. All rates are exclusive of VAT, unless explicitly stated otherwise.
5.2 Invoicing and Payment
5.3 If the payment term is exceeded, the Client is in default by operation of law. The Service Provider is then entitled to charge the statutory (commercial) interest, as well as extrajudicial collection costs in accordance with the applicable statutory scale.
5.4 The Service Provider reserves the right to index rates annually.
5.5 In the case of cross-border B2B transactions within the EU, VAT is reverse-charged to the Client in accordance with applicable VAT regulations. The Client is solely responsible for filing and remitting the VAT due in their own country.
The Client may cancel an individual session free of charge up to 24 hours before the scheduled time, by email or other written means. Cancellation within 24 hours of the scheduled start entitles the Service Provider to charge 50% of the session fee. In the event of a no-show without timely cancellation, the Service Provider is entitled to charge 100% of the session fee.
Programmes are entered into for the full agreed duration and invoiced in accordance with the payment arrangements set out in the agreement. In the event of cancellation or early termination of a programme by the Client, the following conditions apply:
The Client may reschedule a planned Soul Session free of charge up to 24 hours before the scheduled time. Rescheduling within 24 hours of the scheduled start or a no-show entitles the Service Provider to treat the session as having been taken.
The Service Provider reserves the right to reschedule or cancel a session, programme, workshop or organisational constellation in the event of insufficient participants, force majeure, illness or other unforeseen circumstances, without the Client being entitled to compensation. Amounts already paid will in such cases be refunded or offset on a pro-rata basis.
7.1 The Service Provider treats all information shared by the Client in the context of the guidance as strictly confidential.
7.2 The Service Provider shall not share personal information of the Client with third parties, unless: (a) the Client has given explicit written consent; (b) there is a legal obligation to do so; or (c) there is an acute risk to the safety of the Client or others.
7.3 The Service Provider may use anonymised case material for supervision or professional development purposes, whereby the identity of the Client is protected at all times.
7.4 The Client likewise undertakes to maintain confidentiality with respect to methods, working practices and materials shared by the Service Provider.
8.1 All methodologies, concepts, materials, exercises and other works developed by the Service Provider are and remain her intellectual property.
8.2 The Client acquires only a personal, non-transferable right to use such materials for their own purposes. Reproduction, distribution or commercial use without the prior written consent of the Service Provider is not permitted.
8.3 The Client is not permitted to use the name, brand or trading name The Soul Lawyer without prior consent.
9.1 The Service Provider is not a psychologist, psychiatrist or physician. The services are supportive and transformative in nature and do not replace medical, psychiatric or therapeutic treatment. In the event of serious psychological or medical complaints, the Client is advised to seek professional help.
9.2 The Service Provider is not liable for direct or indirect damage arising from the performance of the services, unless there is intent or gross negligence on the part of the Service Provider.
9.3 The liability of the Service Provider is at all times limited to the amount paid by the Client in the three months preceding the event causing the damage.
9.4 The Client is solely responsible for their own decisions, actions and wellbeing. The outcomes of the guidance depend on the effort and commitment of the Client and cannot be guaranteed.
9.5 The Service Provider is not liable for damage resulting from incorrect or incomplete information provided by the Client.
10.1 The Service Provider processes the personal data of the Client in accordance with the General Data Protection Regulation (GDPR) and applicable national legislation.
10.2 Personal data is processed solely for the performance of the agreement and related administration, and is not retained longer than required by law or necessary for its purpose.
10.3 The Client has the right to access, correct, delete and transfer their personal data. Requests may be directed to info@thesoullawyer.com.
10.4 The Service Provider does not share personal data with third parties, unless this is necessary for the performance of the agreement or required by law.
11.1 The Service Provider is not obliged to fulfil any obligation if she is prevented from doing so as a result of force majeure. Force majeure includes: illness, family circumstances, natural disasters, pandemic, technical failures outside the Service Provider's sphere of influence, or other unforeseen circumstances.
11.2 In the event of force majeure, obligations are suspended. If the force majeure situation lasts longer than 30 days, both parties have the right to dissolve the agreement without any compensation being due.
12.1 The Service Provider reserves the right to amend these General Terms and Conditions. Amendments will be communicated in writing or by email at least 30 days before they take effect.
12.2 If the Client does not agree to the amendments, the Client has the right to terminate the agreement with effect from the date on which the amendments take effect.
13.1 All agreements and these General Terms and Conditions are exclusively governed by Dutch law.
13.2 Disputes will be resolved in the first instance by mutual consultation. If the parties are unable to resolve the dispute by mutual agreement, the dispute will be submitted to the competent court in the district in which the Service Provider is established.
13.3 Nothing in these conditions affects the mandatory legal protection to which a consumer is entitled under the law of their country of residence.
14.1 If any provision of these General Terms and Conditions is null and void or voidable, this does not affect the validity of the remaining provisions. The parties will in that case agree on a replacement provision that as closely as possible reflects the original intention.
14.2 The most current version of the General Terms and Conditions will be made available at www.thesoullawyer.com and will be sent upon request.